Baker's Gas & Welding Supplies Reviews

I was checking out the deals and they felt a bit misleading. It look like you’re getting a good discount at first, but once I went through the details, it wasn’t really what I expected. I thought I was saving more than I actually did, so that was disappointing

I stopped by the local Bakers Gas store to ask about a tank refill and pricing, and it just wasn’t a great experience. The staff didn’t seem very interested in helping, and something about it felt like I was more of an interruption than a customer.
I ended up waiting longer than expected, and when I finally got answers, they were short and not very helpful. Maybe ordering online is a better option, but after that visit, I’m not really in a hurry to go back.

They did help me check the fitment, which I appreciated, but the reply took a while to come through. Even after that, I still wasn’t totally sure about the answer, so it left me feeling a bit uncertain

The status updates were slow sometimes, at least from what I noticed. Maybe I was just checking too often or expecting them sooner than I should have, but there were moments where I wasn’t really sure what was going on

Having the PayPal option was really handy. I mean, it’s just common sense to make checkout quick and simple, and this did exactly that.

My order from Bakers Gas showed up and the item was in good shape, so that part was totally fine. The tracking was kind of slow to update though, and for a couple days I wasn’t sure where the package even was... Shipping ended up taking a little longer than I expected. Not a terrible experience or anything, just feels like it could’ve been a bit smoother.

The backorder updates were kind of slow and I wasn’t really sure what was going on with that, but this did eventually arrive. A bit of waiting, but it worked out in the end.

Swapped my gas cylinder here and the process itself was easy. The staff were okay, but those slowpokes took longer than I expected, so I ended up waiting around more than I wanted.

I tried to exchange a jacket that didn’t fit right, and the weird part is, it felt like it took way more effort than it should have. The replies were slow, the return instructions weren’t very clear, and I kept having to follow up myself just to figure out what was going on. The jacket itself might be fine for someone else, but the return process with Bakers Gas was frustrating. I probably wouldn’t order again unless I was completely sure about the size.

My order showed up damaged, and they kept saying they’d take care of it, but nothing ever really got fixed. I was promised a resolution more than once, and each time it just turned into more waiting and excuses. Frustrating, honestly.

I did end up finding what I needed on bakersgas.com, so that part was fine. The site was kinda slow tho, and a few of the filters weren’t super clear to me at first. Checkout worked in the end, just felt like it took more clicks than it should’ve. Not a bad experience, just could be a little easier to use

The box showed up crushed, and I could hear the parts rattling around inside before I even opened it. Maybe I’m being a little picky, but it just didn’t feel well packed, and I wasn’t too happy about it.

I was really hoping to find a bunch of good options, but the selection felt so limited it was almost frustrating. I kept looking around thinking, “Is that really it?” Definitely not the variety I expected

I’m still waiting on my refund, and I can’t believe it’s taking this long?! I expected it to be sorted out by now, but I haven’t seen anything come through yet.

It ended up taking way longer than I thought it would, which was frustrating. Overall, I wouldn’t say it was the best experience for me because the wait really affected my impression.

I reached out to customer service and they just never got back to me. Annoying like I was just waiting around with no answer.

I was pretty much ready to check out, but then I saw the shipping cost and immediately changed my mind. Maybe it makes sense if you're ordering something bigger, but for what was in my cart, the extra fees made the whole thing feel not worth it. The site itself seemed fine, so no big complaints there. Just at first glance, the shipping felt way too high, and that’s why I’d only give it 2 stars. I might come back if that improves.

I had what I thought was a simple question about my order, so I reached out expecting it to be a quick back-and-forth. Instead, I felt like I kept getting passed around and given vague answers that didn’t really address what I was asking. It was one of those frustrating customer service experiences where you can tell nobody is actually taking ownership of the issue or trying to make things easier. After dealing with that, I don’t think I’d order from bakersgas.com again.

I ordered a pack of welding tips, and yeah, they did arrive in okay time, so that part was fine I guess. But the size I got wasn’t the same as what was listed, which was kind of frustrating. I was expecting one thing and then opened it up and it was, well, not that. Shipping was alright, but the order being wrong made the whole thing disappointing honestly

I ordered a TIG setup from Bakers Gas because the specs looked solid and the welding advice they had was mostly on point. Shipping was fine, no real issues there. But support was slow to get back to me, and that got kind of annoying. I just had one question, and it took longer than I expected to hear back. The gear itself seemed decent, the info was helpful, but the slow response from support really stood out. Not terrible, just frustrating when you’re waiting around for a simple answer.